Returns

pom-pom-london

<div data-offset-key="3u25m-0-0" style="text-align: center;" id="isPasted"><span data-offset-key="3u25m-0-0"><span data-text="true" style="font-size: 16px;">We hope you&#x2019;ll love your purchase, but if it&#x2019;s not quite right, you&#x2019;re welcome to return it within 30 days of receiving your order.</span></span></div><div data-offset-key="112rt-0-0" style="text-align: center;"><span data-offset-key="112rt-0-0" style="font-size: 16px;"><br data-text="true"></span></div><div data-offset-key="4j7dg-0-0" style="text-align: center;"><span data-offset-key="4j7dg-0-0"><span data-text="true" style="font-size: 16px;"><strong>To begin, please use our&#xA0;</strong></span></span><span data-offset-key="4j7dg-0-0"><span data-text="true" style="font-size: 16px;"><a href="http://%E2%80%8Bhttps://pompomlondon.loopreturns.com/#/" target="_blank" rel="noopener noreferrer" class="fr-green"><u><strong>Online Self-Serve Returns Portal</strong></u></a></span></span></div><div data-block="true" data-editor="bgcrk" data-offset-key="4lb42-0-0"><div data-offset-key="4lb42-0-0" style="text-align: center;"><span data-offset-key="4lb42-0-0"><span data-text="true" style="font-size: 16px;">Please find below a brief overview of our Return T&amp;C&apos;s, further information can be found directly on our website: </span></span><span style="font-size: 16px;"><a href="https://pompomlondon.com/pages/delivery-returns-1" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;" class="fr-green"><span data-offset-key="4lb42-1-0"><span data-text="true">HERE</span></span></a></span></div></div><div data-block="true" data-editor="bgcrk" data-offset-key="1fj50-0-0"><div data-offset-key="1fj50-0-0" style="text-align: center;"><span data-offset-key="1fj50-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="bgcrk" data-offset-key="ett6b-0-0"><div data-offset-key="ett6b-0-0" style="text-align: center;"><span data-offset-key="ett6b-0-0"><span data-text="true" style="font-size: 16px;">- Goods must be returned in a new, unused, and saleable condition.</span></span></div></div><div data-block="true" data-editor="bgcrk" data-offset-key="an38e-0-0"><div data-offset-key="an38e-0-0" style="text-align: center;"><span data-offset-key="an38e-0-0"><span data-text="true" style="font-size: 16px;">- We offer a standard 30-day Return Policy, please ensure your goods are returned back to us within 30 days of your delivery.</span></span></div></div><div data-block="true" data-editor="bgcrk" data-offset-key="bvn0d-0-0"><div data-offset-key="bvn0d-0-0" style="text-align: center;"><span data-offset-key="bvn0d-0-0"><span data-text="true" style="font-size: 16px;"><em>Please note, Sale Purchase Items have a 14-day returns window.</em></span></span></div></div><div data-block="true" data-editor="bgcrk" data-offset-key="5rphe-0-0"><div data-offset-key="5rphe-0-0" style="text-align: center;"><span data-offset-key="5rphe-0-0"><span data-text="true" style="font-size: 16px;">- If returning for a refund, the full order (including free items, Straps, etc) must be returned in order to be eligible for a full refund.</span></span></div></div><div data-block="true" data-editor="bgcrk" data-offset-key="2fubc-0-0"><div data-offset-key="2fubc-0-0" style="text-align: center;"><span data-offset-key="2fubc-0-0"><span data-text="true" style="font-size: 16px;">- Return Shipping is to be paid by the Buyer.</span></span></div></div><div data-block="true" data-editor="bgcrk" data-offset-key="5uj9s-0-0" style="text-align: center;"><div data-offset-key="5uj9s-0-0"><span data-offset-key="5uj9s-0-0"><span data-text="true" style="font-size: 16px;">- If your item is Personalised it is <u>final sale</u>, and not possible to return.</span></span><br><br><span data-offset-key="5uj9s-0-0"><span data-text="true" style="font-size: 16px;">&#x1F381;</span></span><br><span data-offset-key="5uj9s-0-0"><span data-text="true" style="font-size: 16px;">For Information on the 2025 Extended Christmas Exchanges Policy, please refer to</span></span><span data-offset-key="5uj9s-0-0"><span data-text="true" style="font-size: 16px;"><a href="https://pom-pom-london-xa0cg2ar27e.gorgias.help/en-US/extended-christmas-exchanges-3058232" target="_blank" rel="noopener noreferrer" class="fr-green">&#xA0;<u>this article</u></a>:</span></span><br><span data-offset-key="5uj9s-0-0"><span data-text="true" style="font-size: 16px;"><a href="https://pom-pom-london-xa0cg2ar27e.gorgias.help/en-US/extended-christmas-exchanges-3058232" target="_blank" rel="noopener noreferrer" class="fr-green"><em><u>https://pom-pom-london-xa0cg2ar27e.gorgias.help/en-US/extended-christmas-exchanges-3058232</u></em></a></span></span></div></div>

We hope you’ll love your purchase, but if it’s not quite right, you’re welcome to return it within 30 days of receiving your order.To begin, please use our Online Self-Serve Returns PortalPlease find below a brief overview of our Return T&C's, furthe

What are your Returns & Exchanges Policies?

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What are your Returns & Exchanges Policies?Updated a month ago