Can I contact Customer Service for assistance?Updated 8 days ago

A member of our dedicated team will be glad to speak with you regarding your order or any general enquiries you may have.

If applicable, please have your order reference number available to hand.
Find our Contact Information on our website HERE or at the bottom of the Help Center

Business Hours:
Monday - Friday | 9am - 7pm (🇬🇧 UTC)
                            | 4am - 2pm (🇺🇸 EST)
Saturday - Sunday | CLOSED                       

📧 Email: [email protected]

📞 Call:
🇬🇧 UK: +44 20 4538 4462

🇺🇸 USA: +1 646 679 5943

If we're unavailable to take your call during business hours, please leave us a voicemail and a member of the team will return your call

 WhatsApp: Start a Chat 

Please allow our team 24-48 hours to respond to any contact inquiry.

If your reason for contacting us is urgent, please try to call us during business hours, or include as much information in your email to us as possible to avoid any delay of resolution.

If you have contacted us but have not heard back from the team within 48 hours
Rest assured that we never neglect to respond to contact from our customers.

Please first check your Junk / Spam / Promotions inbox, as often we find that responses have been missed accidentally.
After this, double check your sent email to check for any spelling errors in the contact email address that could have resulted in the message not being properly received.
After this, if you have still not received a response to your enquiry please reach out to our team again. Thank you for your patience and understanding.