My Exchange Preference Items are Out of StockUpdated a year ago
Exchanges are always subject to stock being available at the time of processing. If no stock of your preferred exchange item is available, our team will reach out to the email address associated with the returned item(s) to notify you and request a new alternative choice is selected.
If you do not see the item you wish to receive in exchange as an available option online, this means that sadly the item is Out of Stock or Low Inventory (less than 20 units) remaining. Please kindly select an alternative item at this time.