Products & Care
Questions on our products & how to care for them?
What's the difference? Original & City vs Original Plus & City Plus
We understand that finding the perfect bag can be a tricky choice to make! To help with this, we have curated some helpful recourses on our website to help you make the best decision regarding which style bag is right for you!. Take a Closer Look at
Caring for your Pom Pom London products
LeatherAs leather is a natural material, applying simple care and regular maintenance will prolong the life of your Pom Pom London leather bags. Using a slightly damp cloth should help remove small marks or dirt. Do not soak the bag, as this will pen
Warranty Policy
All Pom Pom London products have a 365 day warranty from the date of purchase. In the unlikely event that a product fails in the warranty period including all stitching, zips, metalwork, or straps you can return it to us for a repair or replacement s
When are you expecting a restock?
Thank you for your interest in a new Pom Pom London bag!. Some colours we restock frequently, others are seasonal and we also look to continually improve designs, therefore you may see new designs come through which are similar to those we have had i